Welcome to bethanylankin.com

I have work as a Senior User Experience Architect, Interaction Designer, and Graphic Designer since 1993. A .pdf file of my resume is available online. Please contact me with any questions at olivelankin@gmail.com


April 2014 - Present  Ricoh Americas Corporation, Chicago, Illinois
Team Lead for the UXA group and Senior User Experience/Information Architect, Digital Sales

March, 2011 – April 2014  Sears Holdings Corporation, Chicago, Illinois
Senior User Experience Architect, Innovation Group, Core, OBU 

August, 2007 – December 2010  CNA, Chicago, Illinois
Senior Usability Architect, Solutions and Architecture Group

January, 2002 – July, 2007   ABN AMRO Bank, Chicago, Illinois
Usability Lead Architect, Enterprise Strategy and Architecture Group

September, 1999 – September, 2001 Illinois Institute of Art, Chicago, Illinois
Instructor, Interactive Media Design Department

May, 1999 – June, 2000  Andersen Consulting, Chicago, Illinois 
User Interface, graphic, and Web Designer, ICE Group

November, 1996 – March, 1999  Liska and Associates, Chicago, Illinois
Graphic and Web Designer

Northern Illinois University, DeKalb, Illinois
 - B.F.A. Visual Communication Design

Human Factors International
 - Certified Usability Analyst June, 2007
 - Completed all mastery of the fundamental principles of user-centered design courses

(Last updated 07/31/2017)